Owner Dashboard in GoHighLevel

What it does

1. One page holds five charts and a response time table. It shows the last 30 days by default, and one date range controls all of them.
2. The first chart shows where new leads come from: the website form or the booking pages.
3. The second shows where new patients are in the process: new inquiry, booked or not a fit.
4. The third counts how many patients replied to the reactivation email, and the fourth shows how far each referral partner has got.
5. The fifth shows the visits: confirmed, showed, no show and cancelled.
6. The response time table measures how fast staff answer a new message. It flags a message at 30 minutes and calls it late at 1 hour.

What keeps it safe

• Only the owner and the other account admins can open it. Regular staff users have no access.
• The response times count only a real person replying, never an automatic email or an AI reply.
• It reads from the system staff already use every day, so there is nothing extra for anyone to update.

How I tested it

• On 26 October the dashboard read 9 new leads, 8 appointments and 10 partners.
• The 8 appointments matched the appointment list row for row: 3 confirmed, 2 cancelled, 2 no shows and 1 showed.
• The new patient and partner counts matched the pipeline boards, and the 2 reactivation replies matched my 2 reply tests.
• The response time table was empty when I recorded, because it only counts messages from the day it was switched on. I have not yet seen it fill.

Built with

• GoHighLevel